6+
key projects led
From portfolio roll-outs to process overhauls — pragmatic, measurable, and human-centric.
About
Hi, I’m Lukas — a digitalization & real estate expert.
Available Q4Remote • On-site
30%
faster ops
Automation, clear UX, and lean documentation for teams that want results without the chaos.
95%
stakeholder satisfaction
Happy tenants. Happy owners. Happy teams. That’s the whole point.
Focus
Where I bring the most value
Service Quality → Acquisition
Linking tenant perception to owner acquisition: research, metrics, and playbooks that convert.
SurveysKPI DesignDashboards
Process Automation
From ticketing to field ops: less copy-paste, more done. No-code where it fits, code where it counts.
WorkflowAPIsRPA
Tenant & Owner Experience
Clear interfaces and communications that reduce friction and build trust across the board.
UX WritingService DesignOps Tooling
Selected
All projects →
Recent projects & case snippets
Owner Onboarding Portal
Self-serve onboarding for new owners; reduced handover time by streamlining docs & KYC.
Maintenance Ops Dashboard
Unified SLA tracking and vendor routing; fewer callbacks, happier tenants.
Tenant Perception Insights
Qual-quant loop that feeds service improvements directly into acquisition messaging.
Let’s talk
Have a portfolio or process that needs to level up?
Quick wins first, long-term gains next. I’ll map the path and help your team execute without drama.